Fair opportunity
Recruitment should focus on the role and relevant skills rather than assumptions about disability.
Know Your Rights
Employment
Understand fair recruitment, workplace accessibility, reasonable accommodations, and practical steps when a barrier affects your work.
Quick Overview
What to keep in mind
Accessible process
Applications, interviews, and workplace systems should be usable.
Reasonable support
An appropriate adjustment can remove a barrier without changing the essential role.
Clear records
Written requests and responses help everyone understand the next step.
Key Rights / Information
Work should be built around ability, not barriers
These are practical starting points. Exact rights and processes can vary by service and location.
Fair recruitment
Ask for an accessible application or interview adjustment when the standard process creates a barrier.
Reasonable accommodations
Describe the work-related barrier and an adjustment that would help you perform the role.
Accessible communication
Request instructions, meetings, or workplace information in a format you can use.
Respect and privacy
Disability information should be handled appropriately and shared only when necessary.
Equal participation
Training, development, workplace activities, and progression should avoid unnecessary exclusion.
Raise a concern
Ask for the responsible workplace process if an access request or discrimination concern is unresolved.
What You Can Do
Turn information into a practical next step
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1
Identify the barrier
Explain the task, process, or environment that is difficult to use.
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2
Prepare a request
Connect the requested adjustment to your ability to apply, participate, or work.
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3
Put it in writing
Send the request to the appropriate manager or human resources contact.
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4
Keep records
Save messages, meeting notes, decisions, and agreed review dates.
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5
Escalate appropriately
Use the workplace process or seek suitable local guidance when needed.
Common Situations
A clearer way to respond
The application process is inaccessible
Contact recruitment and request an accessible format or alternative submission method.
I need an interview adjustment
Explain the barrier and the practical arrangement that would let you participate fairly.
My accommodation request was refused
Ask for the reasons in writing and whether another effective option was considered.
I am excluded from training or progression
Record the opportunity, stated reason, and adjustment that could support participation.
Support
Contact the team
Facing a barrier at work?
Tell us what is happening and what support you have already requested so we can help you identify a clearer next step.