Access
Digital tasks should work with different input methods.
Know Your Rights
Technology
Use digital services and assistive technology with greater confidence, safety, and independence.
Quick Overview
What to keep in mind
Tools
Assistive technology should fit the person and task.
Skills
Training and practice are part of successful access.
Safety
Privacy and control matter in every digital service.
Key Rights / Information
Technology should remove barriers, not add them
These are practical starting points. Exact rights and processes can vary by service and location.
Keyboard access
Important actions should not depend only on a mouse or precise touch.
Readable content
Text, controls, contrast, and page structure should support clear use.
Assistive technology compatibility
Services should work with common screen readers and accessibility settings.
Accessible support
Help channels and instructions should be available in usable formats.
Privacy and choice
Understand what information a tool collects before sharing personal data.
What You Can Do
Turn information into a practical next step
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1
Define the task
Name the exact action you need to complete.
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2
Test built-in settings
Try text size, captions, voice input, contrast, or keyboard controls.
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3
Document the failure
Save the page, step, device, and error message.
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4
Contact support
Explain the barrier and the assistive technology you use.
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5
Review the tool
Confirm that it remains useful, secure, and appropriate over time.
Common Situations
A clearer way to respond
A form does not work with my keyboard
Report the exact field or control where progress stops.
A video has no captions
Ask for captions, a transcript, or an accessible alternative.
An app conflicts with my screen reader
Share the device, software version, and steps that fail.
I need help choosing assistive technology
Start with the task, setting, budget, and training needs.
Support
Contact the team
Unable to use a digital service?
Describe the task, device, and barrier so we can help you organize a useful support request.